Al Natural Logo
AL NATURALby La Michoacana

Accessibility Statement

Everyone Deserves Sweet Moments

Last Updated: December 2024

Our Commitment

La Michoacana Al Natural is committed to ensuring digital accessibility for people with disabilities.

We are continually improving the user experience for everyone and applying the relevant accessibility standards to guarantee we provide equal access to all of our users.

We believe that everyone should be able to enjoy our authentic Mexican frozen treats and access information about our products and services easily.

Accessibility Features

Navigation & Structure

  • Clear and consistent navigation throughout the website
  • Properly structured headings for easy navigation
  • Skip navigation links to main content
  • Descriptive page titles and link text
  • Logical reading order and content structure

Visual Design

  • High contrast colors for better readability
  • Text can be resized up to 200% without loss of functionality
  • Images include alternative text descriptions
  • No reliance on color alone to convey information
  • Clear focus indicators for keyboard navigation

Interactive Elements

  • All interactive elements accessible via keyboard
  • Form fields with clear labels and instructions
  • Error messages that clearly identify issues
  • Sufficient time to read and use content
  • No content that causes seizures or physical reactions

Keyboard Navigation

Our website can be navigated using a keyboard. Common keyboard shortcuts include:

• Tab: Move to the next interactive element

• Shift + Tab: Move to the previous interactive element

• Enter: Activate links and buttons

• Space: Check/uncheck checkboxes and activate buttons

• Arrow keys: Navigate through menus and options

• Escape: Close modal windows and cancel actions

Screen Reader Compatibility

Our website is designed to work with popular screen readers including:

• JAWS (Windows)

• NVDA (Windows)

• VoiceOver (macOS and iOS)

• TalkBack (Android)

We use semantic HTML and ARIA labels to ensure content is properly announced by assistive technologies.

Mobile Accessibility

Our website is fully responsive and accessible on mobile devices.

Touch targets are sized appropriately for easy interaction.

Content reflows properly on different screen sizes.

Mobile navigation is simplified and easy to use.

All features available on desktop are accessible on mobile devices.

Known Limitations

While we strive for full accessibility, some areas may still present challenges:

• Third-party online ordering platforms may have their own accessibility limitations

• Some older PDF documents may not be fully accessible

• Complex interactive maps may require additional assistance

We are actively working to address these limitations and improve accessibility across all areas.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

The current conformance status of our website is: Partially Conformant. This means that some parts of the content do not fully conform to the accessibility standard. We are actively working to achieve full conformance.

Supported Assistive Technologies

Screen Readers

Compatible with JAWS, NVDA, VoiceOver, and TalkBack

Keyboard Navigation

Full keyboard accessibility without requiring a mouse

Screen Magnification

Content remains functional when zoomed up to 200%

Mobile Accessibility

Optimized for accessibility on all mobile devices

Feedback & Assistance

We welcome your feedback on the accessibility of La Michoacana Al Natural's website. If you encounter any accessibility barriers or need assistance, please contact us:

Email: info@alnaturalaz.com
Phone: (602) 293-2299

We will try to respond to accessibility feedback within 2 business days and work to resolve identified issues as quickly as possible.

Additional Resources

For more information about web accessibility and your rights, you may find these resources helpful:

  • • Web Content Accessibility Guidelines (WCAG) 2.1
  • • Americans with Disabilities Act (ADA) Title III
  • • Section 508 of the Rehabilitation Act

Physical Location Accessibility

All La Michoacana Al Natural locations strive to be accessible to customers with disabilities. Our stores feature accessible entrances, seating areas, and restrooms where available. If you need specific information about accessibility at any of our locations, please contact us and we'll be happy to provide details about the accessibility features at that store.